Help Center

How can we help?

Setup, permissions, troubleshooting, and billing. Can’t find it? Contact support.

Getting started

Install Mutter, set your push-to-talk key, and start dictating.

Install the app, sign in, grant two permissions, and dictate anywhere with a hotkey.

Pick the key or key-combo you hold to dictate, and a separate one for Intent mode.

Pick a specific input device, or follow the macOS system default.

Permissions & troubleshooting

Microphone and Accessibility — and what to do when dictation stops working.

How to allow Mutter to hear you, and how to fix it if the mic isn’t working.

Why Mutter needs Accessibility to paste, and how to turn it on.

If Mutter looks permitted but stops hearing you or stops pasting after an update, reset the permission once.

Auto-insert works in most apps but not one in particular — here’s why, and how to get your text.

Updates

Keep Mutter current and fix the occasional update hiccup.

Mutter updates itself automatically; here’s how to check manually.

Account & billing

Subscriptions, the Founding Lifetime, privacy, and uninstalling.

Manage your plan, the Founding Lifetime, cancellations, and refunds.

What Mutter does and doesn’t collect, and how to remove the app cleanly.

Still stuck?

Send us a message and we’ll get back to you by email. A human reads every message.